B+C Telecom | Customer Service

Plenty of companies talk customer service. At B+C Telecom, we live it.

We offer old-fashioned, real-time service. When you call you won't be subjected to auto-attendants and phone trees. An actual human being will answer your call every time. That person will be a trained professional who will help you determine the services, products or technical support that are right for your business.

With 15 offices, 90 certified technicians and customer service representatives, and local inventory, B+C Telecom has the resources to serve businesses in the Northwest. So, when you need service on your existing telephone system, we have the resources to offer a 24/7 response line, and a 2 hour service guarantee.

Our Customer First Program is a revolutionary new way to offer maintenance that offers additional benefits and financial incentives above and beyond standard maintenance agreements.

One call makes your life easier
B+C Telecom offers everything you need to effectively communicate with your customers, employees, vendors and the community. We offer:

Telephony services: Key, PBX and voice mail systems
Advanced applications: Contact centers, unified messaging and IP telephony
Voice and data infrastructure: Voice and data services, fiber cabling, switches, routers, wireless and firewalls
Professional services: IT Support, network assessment, system design, implementation, training and service
Connectivity: Local, long distance and Internet access

And the best part is, it's all managed by your trusted B+C Telecom representative...your single point of contact for service, sales or repair.

The most reliable, innovative products
Looking to deploy an enterprise-wide IP telephony system? There's no denying new, innovative technologies are changing the way business operates.

But at B+C, we believe innovation is only meaningful if it's reliable: we only offer innovative products that are best-of-breed. We don't offer "bleeding edge" technology that might not work correctly every time, all the time.

And of course, we invest heavily in training so our technicians can help you squeeze more value out of your system.